Located right in the lobby on the first floor, the Customer Care Department of Hai Phong International Obstetrics and Pediatrics Hospital has a professional and dedicated team that continuously improves and enhances services to meet the increasing demands of our customers. Customer care is also patient care in the healthcare sector, an inseparable element of the examination and treatment activities for patients.
CUSTOMER SERVICE DEPARTMENT
When you come to the Customer Care Department of Hai Phong International Obstetrics and Pediatrics Hospital, you will always be listened to and have all your opinions recorded, with a positive and prompt approach to finding solutions. Your questions and feedback are valuable assets for us to improve service quality and continuously enhance our customer care efforts.
Functions and Responsibilities
Welcoming; assisting customers in registering for examination and treatment procedures, advising patients to choose the right specialty and doctor for the most effective examination and treatment.
Saving time for patients by scheduling appointments with doctors in advance.
Always caring and monitoring during the time patients are treated at the hospital to promptly support any necessary requests from patients.
If you have any exchanges to share, please meet with the Customer Care Department of Hai Phong International Obstetrics and Pediatrics Hospital or call the hotline 0225.395.9999.
